Air Conditioning Installation NICEIC Approved Contractor — electrical work

Air Conditioning Installation

We design and install fixed air-to-air heat pump systems that cool your home through the summer and heat it efficiently through the winter — and because we are electricians first, the survey covers your consumer unit, the spare capacity on your supply and how the system will sit alongside any solar, battery or EV charger, not just the rooms.

2-in-1

cooling and heating in one unit

~4x

heat per unit of electricity

Free survey

then a written quote

NICEIC Approved

Electrical Safety

RECC Member

Consumer Code

F-Gas Registered

REFCOM Certified

How to Check We Can Legally Do This Work

Our guide on who can legally install air conditioning ends with the question you should put to every firm that quotes you: which company F-gas certificate covers the refrigerant work on this job? It would be a poor guide if we did not answer it about ourselves first, in a form you can check without taking our word for anything.

Premier Electrical Renewables Ltd holds F-Gas company certification, registered with REFCOM. Refcom Certification Ltd is one of three bodies approved by government to issue company F-gas certificates in Great Britain for stationary refrigeration, air conditioning and heat pump equipment; the other two are the F-Gas Register (Quidos) and Bureau Veritas UK Ltd. Government guidance is blunt about why it matters: a company, including a sole trader, must be certified to work on F-gas equipment operated by others, and it is against the law to work with F gas without the correct certification.

Check it yourself on the public register

REFCOM publishes a register of the companies it certifies and it is open to anyone. Search our company name on the REFCOM register and you will find Premier Electrical Renewables Ltd at 24 Cedars Business Centre, Barnsley Road, Hemsworth, WF9 4PU — the same registered address this site carries — shown as holding F-Gas registration. That register, not this page, is the authority. A company certificate also has to be renewed every three years, which is exactly why a register you can check today is worth more to you than a logo in a website footer.

Two certificates, two different halves of the job

A split system installation is two jobs under two unrelated regimes, and a firm holding one of them tells you nothing at all about the other.

  • F-gas company certification covers the refrigerant circuit. Installing, servicing or decommissioning equipment containing fluorinated refrigerant for other people — which in law includes joining the pipework to complete the circuit, whether or not the unit arrived pre-charged.
  • Our NICEIC Approved Contractor registration covers the electrical side, and only that. The dedicated circuit back to the board, the protective device, the isolator, any consumer unit work, certification to BS 7671 and the Part P notification. It certifies nothing whatsoever about refrigerant handling, and we will not present it as though it did.

What we are deliberately not claiming here

  • No certificate number on this page. The public register shows the registration rather than the number, so a number printed here would be something you could not verify. You get it in writing on your quote, with the charge size the certificate is scoped to and the name of the person who holds it — which, as the record-keeping duties further down explain, is paperwork the law may well expect you to be holding anyway.
  • Company certification is not an engineer’s personal qualification. They are two separate requirements and the register covers the first of them. Ask us for both in writing, and ask every firm you compare us against for the same.
  • We are not REFCOM Elite. REFCOM operates an enhanced scheme above standard F-gas registration. We are not on it, and we are not going to let a reader assume otherwise.
  • No air conditioning track record, because we do not yet have one. This is a new service line, built on the electrical and refrigerant side of an established business rather than on a history of cooling installs. You will find no air conditioning case studies, install counts or testimonials on this page, and the reviews elsewhere on this site are for our solar, battery and electrical work, not for air conditioning. We would rather say that plainly than borrow credibility from a different trade.

Is Air Conditioning the Right Answer for This Room?

Most pages on this subject assume you have already decided. This one does not. We are an electrical and renewables firm in Hemsworth, and we would rather tell you at survey stage that a system is the wrong answer than fit one you end up resenting.

It usually starts with one room. A west-facing bedroom still warm at midnight. A loft under a hot roof. A home office with sun on the glass and two monitors running. The Met Office has confirmed summer 2026 as provisionally the UK’s warmest on record, and rooms like that now stay uncomfortable for longer stretches of the summer than they used to. That is when fixed cooling earns its place. Four cases where we will tell you it does not.

  • You rent, or the room is only bad for a fortnight a year. A portable is a fair stopgap and we do not fit them: they vent through a hose out of a part-open window, so the air they push out is replaced by warm air drawn in from outside — the machine works against itself.
  • The heat arrives through glass you could shade. External shading, blinds and night purging are cheaper, and where they work they cut the size of the system you need rather than replacing it.
  • You want one machine for heating, hot water and cooling. Most air-to-air systems do not make hot water — that is an air-to-water heat pump conversation, and a different survey.
  • The outdoor unit has nowhere lawful to go. Some houses cannot take one where it would have to sit. The planning rules below are stricter than most people expect, and we establish the position before we design anything, not after.

The System Types, and What Each One Suits

A fixed system is two halves joined by insulated refrigerant pipework and a condensate drain: a unit outside that does the work, and one or more units inside where you want the effect. These are the types used in UK homes. What changes between them is how many rooms are treated and what the building will physically allow — and which one suits your house is a survey decision rather than a catalogue choice.

System typeBest forThink again if
Single wall splitOne problem roomYou already know two more rooms will follow
Multi-splitSeveral rooms from one outdoor unitOnly one room genuinely needs it
DuctedNothing visible, where there is ceiling void or loft spaceThere is no route without opening finished ceilings
Ceiling cassetteEven distribution in a wide room with an accessible ceilingThe ceiling is solid or the void above is shallow
Floor or low-wall consoleRooms with full-height glazing or no high wall spaceFurniture will end up in front of it

Planning drives that choice more than people expect. In England, permitted development allows one air source heat pump on a semi-detached or terraced house and two on a detached one, counted across the whole curtilage — so an existing air-to-water heat pump has already spent part of your allowance, and cooling three rooms usually points to a multi-split rather than three separate outdoor units. Refrigerant safety standards also cap the charge against the floor area of the smallest room served, so the largest indoor unit is not always permitted in a small room.

Almost every system we would specify heats as well as cools, and that is not a sales flourish — it is what the rules reward. Capacity is quoted in kilowatts and in BTU per hour, and the two are not the same number written twice. One kilowatt is 3,412 BTU per hour, so 2.5 kW is 8,530 BTU per hour and 3.5 kW is 11,942. The familiar retail labels come from an older scale entirely: 12,000 BTU per hour is definitionally one ton of refrigeration and 9,000 is three quarters of a ton, and the metric sizes are the ones marketed against them — which is why the 2.5 kW machine sits on the shelf as “9,000 BTU” and the 3.5 kW as “12,000 BTU”. The figure the design calculation works in is the kW. Our guide to the types of air conditioning covers each in depth.

Sizing Is a Calculation, Not a Rule of Thumb

A price over the phone is not a quote. Approved Document L — the Government’s guidance on meeting the Building Regulations in England — says a comfort cooling system should be specified from a heat gain calculation for the dwelling, using CIBSE Guide A and the manufacturer’s guidance, and that it should not be significantly oversized: in most circumstances not more than 120% of the design cooling load.

Rules of thumb — watts per square metre, or a size read off the room dimensions — are a sanity check, nothing more. Floor area cannot tell you how the walls and roof are built, or the rest of it.

  • Glazing area and orientation. A west-facing room peaks in late afternoon, on top of a day’s accumulated fabric heat.
  • Room volume rather than footprint, and what runs in there. A home office with two monitors and a dock is a real heat source.
  • Occupancy and infiltration. How many people use the room, and how leaky the building is, both change the answer — and neither is visible from a floor plan.

Oversizing is a fault, not a margin. Every inverter has a minimum output it can turn down to, and surplus capacity means the machine spends its time bumping along that floor and short-cycling rather than running steadily — which is why the guidance caps the size rather than treating extra capacity as a safety margin. See what size air conditioning you need.

The Part an Electrical Firm Gets Right

A fixed system normally needs its own dedicated circuit and a local means of isolation. The protective device, the cable and the isolator position come from the unit’s manual and from BS 7671, the Wiring Regulations, which all our electrical work is carried out to under our NICEIC registration for electrical installation.

The circuit is sized for the maximum, not the headline

The number in a unit’s name is cooling output, not electricity draw. A domestic wall unit in the 2.5 to 5 kW class typically draws somewhere between about 0.65 kW and 1.6 kW at its rated point, and considerably less than that most of the time. What the circuit has to allow for is the maximum running current in the manufacturer’s data, which on a small wall unit is roughly double the rated figure.

The protective device has to suit the machine

This is what separates an electrical firm from an air conditioning firm. An inverter-driven compressor does not leak current in a tidy 50 Hz sine wave; it produces composite, mixed-frequency residual currents. The type of residual current device has to suit the equipment connected to it, and composite residual currents call for a Type F or Type B device. Fit the wrong one and it can be blinded: still in the board, still looking fine, no longer reliable.

If you already have solar, a battery and an EV charger

Then cooling is a whole-board question, not a spare-way question. Your supply is capped by the service fuse at the meter, and every new load goes into a maximum demand assessment against it. An EV charge point already has its own protective device, and solar PV, battery storage and a Powerwall have taken further dedicated ways. If your charger uses load management it measures the current entering the house and backs off as the house gets busy, so a hot evening with the cooling running will quietly slow the car unless the design allowed for it.

Your network operator has to know

Installers are required to tell the distribution network operator when they alter a supply, through the Energy Networks Association’s Connect Direct portal. Where a property’s new maximum demand falls between 60 and 100 amps inclusive, the application goes in before the equipment does, and the operator confirms within ten working days whether it can be connected. In Hemsworth and across most of our patch that is Northern Powergrid; at the edges of our coverage area a different operator applies, so we check whose rules govern your address.

What It Costs to Run — the Method, Not a Number

We will not print a running cost, because any figure would be a guess about your house, your habits and your tariff. Here is the method instead, so you can do it on your own numbers.

The two efficiency figures, and the one that misleads

EER is measured flat out on a 35°C day. SEER is measured across a whole cooling season and comes out at roughly double it, because the machine almost never runs flat out. SCOP is the heating equivalent. By law a new wall unit under 6 kW sold in Great Britain, using a refrigerant with a global warming potential above 150 — which covers the standard domestic type — must reach at least SEER 4.60 and SCOP 3.80; current units of this class sit around SEER 6.6 to 7.0 and SCOP 4.0 to 4.3.

Do not read the annual kWh figure on the label as a bill. It is the cooling capacity multiplied by 350 hours and divided by the SEER, and those 350 hours are a European test convention that exists so machines can be compared like for like — not a forecast of how long yours will run in Yorkshire. To estimate a bill, work in hours instead: take the unit’s electrical input rather than its cooling output, multiply by the hours you honestly expect to run it, and multiply by the unit rate on your own bill in pence per kWh. The rate used on this page is 26.11p per kWh, the Ofgem price cap unit rate for 1 July to 30 September 2026, correct as at September 2026. The cap changes every three months, and a different rate applies from 1 October on a basis Ofgem warns cannot be compared directly with this one. It covers default and standard variable tariffs only and is a Great Britain average across regions, so if you are on a fixed tariff or prepayment your own rate is different. There is a fuller treatment in our guide to running costs in Yorkshire.

Running it on your own solar, honestly

Energy and timing are two different numbers, and most of what is written about solar-powered cooling only gives you the first. Measured half-hourly output for Britain’s whole solar fleet on 21 June 2026 works out at about 4.6 kWh per kW installed — roughly 18.5 kWh from a 4 kW array. That fleet includes ground-mounted farms and is weighted towards the south, so treat it as the upper end of what a Yorkshire roof does rather than a measurement of one. Ofgem puts a typical home at 2,500 kWh a year, about 6.8 kWh a day; assume roughly 40% of that falls in daylight — our assumption, not Ofgem’s, and the only uncited number in the sum — and you subtract about 2.7 kWh, leaving some 16 kWh, enough energy for around fifteen hours of a 3.5 kW wall unit. A high-use home leaves less.

You cannot spend it that way without storage. On that same measured day the array peaked near 2 kW and held above 1.1 kW for roughly nine hours. A house holds heat, so bedrooms are at their worst in the evening — and by 8pm on 19 July 2026 measured national output was down to about a tenth of its midday peak. Live generation cannot cool a bedroom at 9pm. A battery or a Tesla Powerwall can.

Nor is it free cooling: that electricity is what you would otherwise have exported. Across the whole Smart Export Guarantee scheme in 2024–25, Ofgem’s figures work out at an average of about 13p per kWh actually paid, against a capped import rate roughly twice that — so using a unit at home is worth about twice exporting it. That scheme average blends legacy tariffs with today’s better rates and is a year older than the import figure, so check your own supplier’s export rate before you lean on the comparison. A good deal, not a free one.

The Same Machine Heats

HMRC’s own guidance puts it plainly: “HMRC’s understanding is that most air conditioning units are air source heat pumps”. Same equipment; what differs is how it is designed and used. Run the cycle one way and it takes heat out of the room; the other, and it brings heat in.

In heating mode a unit of this class delivers roughly four units of heat for every unit of electricity it draws, where a plug-in electric heater delivers one, and a 3.3 kW class machine still puts out about 2.6 kW of heat at −7°C. Approved Document L says reversible systems — those that both heat and cool — should be designed so that they are optimised for heating. We will not pretend your panels heat the house in January, though: a Yorkshire array averages about 4 kWh a day in December against 15 in July, so the winter case stands on the efficiency of the machine, not on your roof.

On grants, plainly. Air-to-air heat pumps were brought into the Boiler Upgrade Scheme on 28 April 2026, but the scheme requires MCS-certified installation and MCS is still bringing air-to-air into its scheme — as things stand no installer in the UK is certified for this technology, so nobody can claim that grant today, ourselves included. A grant-funded system also has to fully replace the existing heating and to meet 100% of the property’s space heating on its own, so a single split fitted for summer comfort would never qualify in any case, and there is no grant for cooling as such. What does hold is the other direction: fitting air conditioning will not jeopardise a heat pump grant, because the scheme rules expressly permit an air-to-air unit as a supplementary appliance alongside a grant-funded system. See air conditioning or air-to-air heat pump.

The Legal Side Almost Nobody Explains

Three separate regimes touch a domestic installation: refrigerant law, Building Regulations and planning. It is the worst-served corner of this field online. None of what follows is a credential of ours — it is the law that applies to everyone doing this work, and you should hold every quote you receive against it.

Refrigerant work is regulated work

Installing a split system is F-gas work in law, whether or not the equipment arrives pre-charged: joining the pipework to complete a refrigerant circuit is the regulated act. A business installing, servicing or decommissioning air conditioning containing fluorinated refrigerant for other parties must hold a company F-gas certificate from an approved body, renewed every three years, and every engineer who breaks into a refrigerant circuit must separately hold a personal qualification. Category II covers installing, servicing and recovering refrigerant from systems holding less than 3 kg of F gas, or less than 6 kg if hermetically sealed, which covers most domestic wall splits; a larger charge requires Category I. The line is drawn by refrigerant charge, not by type of system.

This is the part that matters when you compare quotes. An NICEIC registration certifies electrical work to BS 7671. An MCS certificate is technology-scoped, and does not extend to refrigerant work. Neither of them authorises refrigerant handling, and a firm that lets you believe otherwise is telling you something untrue. So ask any firm quoting you for air conditioning to put in writing which company F-gas certificate covers the refrigerant work on your job, what charge size it is scoped to, and who holds it. It is the most useful question you can put to an air conditioning quote and almost nobody asks it. Your quote from us sets it out. More in our guide on who can legally install air conditioning.

Building Regulations: two notifications, not one

Part P covers electrical safety in homes in England and names this work — Approved Document P gives as its own example “fixed lighting and air conditioning units attached to outside walls”. Notifiability turns on the circuit, not the appliance: installing a new circuit, replacing a consumer unit, or altering a circuit in a special location is notifiable. Because a fixed system normally needs its own dedicated circuit back to the board, the electrical work is notifiable in most cases.

Then the limb most people never hear about. A fixed air conditioning system counts as a fixed building service in its own right, which makes installing one building work separately from the electrical side — so it must also be notified to building control unless it is carried out by someone registered under a competent person scheme specifically for air conditioning or ventilation in a dwelling. That is a different registration, with a different scope, from the electrical one. We will tell you which route your job takes and who is responsible for the notification.

Planning and permitted development

Most installations on houses in England are permitted development after the May 2025 changes, but the conditions catch a good deal of ordinary Yorkshire housing.

  • The outdoor unit, including any housing, must not exceed 1.5 cubic metres on a house, or 0.6 on a block of flats.
  • Nothing on a pitched roof at all; on a flat roof, at least a metre in from the external edge.
  • Even outside a conservation area, no unit on a wall fronting a highway above ground-floor storey level — which rules out many terraces and first-floor flats.
  • Listed buildings have no rights here at all; conservation areas and World Heritage Sites are tighter.
  • A standing condition that the unit is not used solely for cooling — so a cooling-only machine normally needs planning permission where a reversible one does not.

Noise is a planning condition, not a matter of opinion. Since the end of May 2025 a specified sound calculation has been the only recognised route to showing an outdoor unit meets it, and it is assessed not at your window but a metre outside a neighbour’s habitable-room door or window. In a narrow side passage, that decides the position rather than the spare wall space. These rights also cover houses and blocks of flats only: they do not extend to commercial premises, so planning for a commercial installation is assessed case by case.

When Permitted Development Runs Out

The limits above are the general case for a house. These are the conditions that remove the rights altogether, and what happens next when they do. The rights sit in Class G of Part 14 of Schedule 2 to the General Permitted Development Order 2015, most recently amended by SI 2025/560 with effect from 29 May 2025.

Listed buildings and scheduled monuments

There are no permitted development rights here at all. The Order excludes an installation on a building, or on land within the curtilage, where the dwellinghouse or block of flats is a listed building, and excludes any installation on a site designated as a scheduled monument. A planning application is the only route — and on a listed building, listed building consent is a separate consent from planning permission rather than a substitute for it, so one does not carry the other.

Conservation areas and World Heritage Sites

The rights survive here but two extra restrictions apply, and both are about what can be seen from the road. The unit must not be installed on a wall or a roof which fronts a highway, and it must not be sited nearer to any highway bounding the curtilage than the part of the house or block of flats which is nearest to that highway. It is worth seeing how much wider that is than the ordinary rule: outside these areas, a highway-facing wall only rules the installation out above ground-floor storey level, whereas inside them a front wall or a front roof slope is out regardless of height. On a stone terrace in a designated village centre, that usually moves the unit to the rear before anything else is discussed.

How many units, and the wind turbine clash

The Order permits one air source heat pump on, or within the curtilage of, a house which is not detached or a block of flats, and up to two on a detached house — counting whatever is already installed. There is also a condition people fall foul of by accident: permitted development is not available for an air source heat pump where a wind turbine is already installed on the same building or within the curtilage, and the same goes for a stand-alone turbine in the curtilage. Uncommon, but it does turn up on rural plots around Wakefield and Barnsley.

If the sound calculation fails

Permitted development under Class G depends on the installation complying with the Microgeneration Certification Scheme planning standard, now MCS 020 a) — the air source heat pump sound calculation for permitted development installations. It is a calculation method named in the planning rules, not an accreditation, and it is done before anything is fixed to a wall. If the result fails, the installation is simply not permitted development; it can still go ahead where the local planning authority grants permission for it.

If you reach that point, expect the authority to want the workings rather than the verdict. Sheffield City Council’s 2025 guidance for applicants asks for the manufacturer’s sound power level for the specific model — not the sound pressure level, which is a different quantity altogether — the position of the unit in plan and elevation, the distance in metres to the nearest noise-sensitive windows and doors, and the construction or specified sound reduction of any acoustic enclosure. For larger and commercial systems it notes that a formal assessment by a competent acoustic professional under BS 4142 may be wanted instead.

After It Is In: Leak Checks, Records and Who Carries the Duty

Almost every page on this subject stops at commissioning. Refrigerant law does not, and some of what follows handover sits with whoever operates the equipment rather than with the firm that fitted it. Which side of the thresholds your system lands on is worth knowing before you buy it, not three years afterwards.

The duties are set by CO2 equivalent, not by kilograms

This is the detail that makes the rules hard to read second-hand. The thresholds are not written in kilograms of refrigerant but in the carbon dioxide equivalent of the charge, and you get there by multiplying the mass of the gas in tonnes by that refrigerant’s global warming potential. Two systems holding an identical weight of two different refrigerants can therefore sit on opposite sides of the same line, and nothing is exempt merely because it sounds small.

The five-tonne line, and the records that come with it

At 5 tonnes CO2 equivalent or more, the operator of stationary air conditioning has to keep records, and keep them for five years: the quantity and type of gas in the equipment when it was installed, the quantity and type added during maintenance, the dates and results of all mandatory leak checks, what was done to recover and dispose of gas, and the name, address and certificate number of every company used to install, service or decommission it.

That last item is the honest reason a certificate number belongs on your paperwork rather than in a website footer: above the threshold, the law expects you to be the one holding it.

Leak-check intervals

  • 5 to under 50 tonnes CO2 equivalent — checked at least once every 12 months.
  • 50 to under 500 tonnes — at least once every 6 months.
  • 500 tonnes and above — at least once every 3 months.
  • Hermetically sealed equipment — no maximum interval between checks applies unless it contains 10 tonnes CO2 equivalent or more.

Where a leak is found, it has to be repaired as soon as possible and the equipment re-tested within a month to confirm the repair actually worked.

Where a domestic system usually lands

A single domestic wall split normally sits comfortably below 5 tonnes CO2 equivalent, so the record-keeping and leak-check duties above generally do not bite in an ordinary house — which is why most householders never hear of them. Multi-split systems serving several rooms, VRF systems and commercial installations can and do cross the line. We will tell you which side of it your system falls on, and the refrigerant charge and its CO2 equivalent go into the handover pack either way, so the question is answered on paper rather than guessed at later.

The Survey, the Install, and What Your Quote Covers

A survey worth the name covers four things, and most of them happen outside the room you want cooled: the heat gain calculation; the unit selection that follows from it; where the outdoor unit can physically go, given the noise assessment position, the permitted development limits and the condensate route; and the electrics, meaning what is already in your consumer unit and what your supply can carry.

Siting is a design decision, not a convenience. Approved Document L says heat pumps should not sit adjacent to sleeping areas or on materials that readily transmit vibration, should be able to shed the water they make during a defrost cycle, and should not be boxed in where they recirculate their own cold exhaust air — a common cause of a system that never quite performs. Three things to check on any installer’s work afterwards: exposed refrigerant pipework should be insulated and enclosed in trunking, because bare copper up an outside wall is not a finished job; every zone and every indoor unit should have independent control of timing and temperature, with the controls preventing heating and cooling from running at the same time in the same space; and the system should be commissioned by testing and adjusting, with the handover pack carrying the manufacturer’s literature.

Our quotes follow a free survey and are fixed and in writing. Each one sets out the system, the unit positions, the pipe and condensate routes, the electrical work, who carries out the refrigerant work and under which company F-gas certificate, the Building Regulations route and who notifies it, the planning position and the VAT treatment. Spreading the cost is covered on our finance page, and the tax rules in our guide to VAT on air conditioning. What we will not put on this page is a figure: every job is a different room, a different wall and a different consumer unit, and a number quoted before someone has seen all three is a guess dressed up as a price. Book a survey and we will give you the real one.

Three More Questions, Answered Properly

These three come up constantly and are answered badly almost everywhere, so they get the room they need rather than a line each.

How can I check you are F-Gas registered?

Search our company name on REFCOM’s public register at refcom.org.uk/refcom-register. Premier Electrical Renewables Ltd appears there at 24 Cedars Business Centre, Barnsley Road, Hemsworth, WF9 4PU — the registered address this site carries — shown as holding F-Gas company certification. Refcom Certification Ltd is one of three bodies approved by government to issue those certificates in Great Britain, alongside the F-Gas Register (Quidos) and Bureau Veritas UK Ltd, and a company certificate must be renewed every three years, so a register you can check today tells you more than a badge on a website. Two things that register does not show: the certificate number, and the separate personal F-gas qualification held by whoever works on the refrigerant circuit. Ask us for both in writing on the quote, and ask every firm you compare us against for the same. Our NICEIC registration is a different thing again, and covers only the electrical side of the installation.

Do I need planning permission for air conditioning in a conservation area or on a listed building?

On a listed building, yes — there are no permitted development rights for an air source heat pump on a listed building or on land within its curtilage, and listed building consent is a separate consent from planning permission rather than a substitute for it. In a conservation area or World Heritage Site the rights survive but are considerably tighter: the outdoor unit must not go on a wall or roof which fronts a highway, and it must not sit nearer to any highway bounding the property than the nearest part of the house itself. Outside those areas the equivalent rule is narrower, biting only on a highway-facing wall above ground-floor storey level. Scheduled monuments are excluded altogether. Where permitted development is not available the installation can still proceed if the local planning authority grants permission, and we establish the position at survey rather than after a unit is on order.

Will the system need leak checking every year?

Usually not in a house. The duty is set by the carbon dioxide equivalent of the refrigerant charge — the mass in tonnes multiplied by the refrigerant’s global warming potential — and it starts at 5 tonnes CO2 equivalent, which a single domestic wall split normally sits well below. Above that line the operator must have the equipment leak checked at least every 12 months up to 50 tonnes, at least every 6 months from 50 to 500 tonnes and at least every 3 months above that, repair any leak found as soon as possible and re-test within a month to confirm the repair held. The operator must also keep records for five years, including the certificate number of every company that installs or services the equipment. Multi-split, VRF and commercial systems can cross the threshold, so we state the charge and its CO2 equivalent in the handover pack and tell you which side of it you are on.

Frequently Asked Questions

It is settled by a heat gain calculation, not by floor area. Building Regulations guidance for England (Approved Document L) says a comfort cooling system should be specified from a heat gain calculation for the dwelling, worked out using CIBSE Guide A and the manufacturer's guidance, and that it should not be sized for more than 120% of the design cooling load. That calculation looks at how much glass a room has and which way it faces, the ceiling height and volume, the construction, how airtight the property is, how many people use the room and what equipment runs in it — none of which a watts-per-square-metre rule of thumb can see. kW and BTU per hour are two different scales rather than two spellings of one number: one kilowatt is 3,412 BTU per hour, so 2.5kW is 8,530 BTU/hr and 3.5kW is 11,942, while the familiar retail labels of 9,000 and 12,000 BTU come from an older scale measured in tons of refrigeration. We work in kW, because that is what the manufacturer data and the design guidance use, and we size every room at the survey.

Yes — on a modern system it is the same box running in reverse. An air-to-air heat pump moves heat out of the house in summer and into it in winter. A typical unit rates around SEER 7 for cooling and SCOP 4 for heating, so in heating mode it delivers roughly four units of heat for every unit of electricity, where a plug-in electric heater delivers one, and a 3.3kW unit is still rated to put out 2.6kW of heat with -7C outside. The heating side matters legally too: Building Regulations guidance says a reversible system should be designed so that it is optimised for heating, and permitted development in England excludes any unit used solely for cooling, so a cooling-only machine usually needs planning permission where a reversible one does not. Most of these systems do not make hot water — that is an air-to-water heat pump, and a different job.

For most houses in England, no — but it is conditional rather than automatic, which is why we check it on every survey. Permitted development allows one air source heat pump on a semi-detached or terraced house and two on a detached house, counting any heat pump already in the curtilage, with the outdoor unit under 1.5 cubic metres (0.6 cubic metres on a block of flats). The sound calculation named in the planning rules has to be carried out, or the permitted development route is not available at all. The siting limits catch people out too: nothing on a pitched roof, at least a metre in from the edge of a flat roof, and no unit on a wall above ground-floor level where that wall fronts a highway. A unit used solely for cooling is excluded from permitted development altogether, listed buildings have no rights here, and conservation areas are tighter.

A fixed split system contains fluorinated refrigerant, so installing, servicing or decommissioning one is regulated F-gas work. The business carrying out the refrigerant work must hold a company F-gas certificate issued by one of three government-approved bodies for stationary refrigeration, air conditioning and heat pump equipment, renewed every three years, and every engineer who breaks into the refrigerant circuit must hold a personal F-gas qualification — Category II covers systems containing less than 3kg of F gas, or less than 6kg if hermetically sealed, which is most domestic wall splits. It is a separate regime from electrical registration: an electrical qualification does not cover refrigerant handling, and refrigerant certification does not cover the wiring. An MCS certificate is technology-scoped and does not extend to refrigerant work either. There is a supply-side control as well — a merchant can only sell a pre-charged split system once it has the details of the qualified technician who will install it and has checked those details are valid. Ask any installer to put in writing which company F-gas certificate covers the refrigerant work on your job, what charge size it is scoped to, and who holds it.

Work it from the electricity the unit draws, not from the kW in its name — that figure is heat moved, not power used. A 2.5kW wall unit draws around 0.65kW at its rated point, a 3.5kW unit around 1.1kW and a 5kW unit around 1.6kW, and an inverter unit spends most of its life well below those figures, though the maximum running current in the manufacturer's data is higher again and that is the figure the circuit is designed around. Multiply the input in kW by the hours you actually run it, then by your own rate in pence per kWh: the Ofgem price cap unit rate for 1 July to 30 September 2026 is 26.11p per kWh, correct as at September 2026. A different rate applies from 1 October, the cap changes every three months, and it covers default and standard variable tariffs only as a Great Britain average — a fixed or prepayment tariff will differ, so use your own bill. If you already have solar, a unit used at home is worth roughly twice what exporting the same unit earns, on Ofgem's 2024-25 scheme-wide export figures, which blend legacy tariffs with today's better rates and are a year older than the import rate, so check your own supplier's export rate. A battery is what carries midday generation through to an evening bedroom.

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